Privacy Policy

Your privacy and data security are fundamental to our mission

Last Updated: January 8, 2026

Our Commitment to Your Privacy

Ekene Henry Arinze Charity Organisation (EHACO), a registered non-governmental organization in Nigeria (CAC/NO/7362892), is committed to protecting the privacy and personal information of our donors, beneficiaries, volunteers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, volunteer with us, or interact with our programs and services.

Information We Collect

Personal Information You Provide

Name, email address, phone number, and mailing address
Donation information including payment details and transaction history (processed securely through Paystack)
Volunteer application information including skills, availability, and background
Partnership inquiry details including organization information and collaboration interests
Newsletter subscription email addresses
Contact form submissions including subject and message content
Beneficiary information necessary for program delivery (with appropriate consent)

Note: We only collect information that you voluntarily provide to us through forms on our website. We do not use cookies, tracking technologies, or collect any automatic browsing data.

How We Use Your Information

We use the information we collect for the following purposes:

Program Delivery: To identify beneficiaries, assess needs, and deliver our healthcare, education, and community development programs
Donation Processing: To process donations securely through Paystack, send thank-you emails via Brevo, and maintain accurate donor records in Airtable
Communications: To respond to contact form inquiries, send newsletter updates to subscribers, and share project impact reports
Volunteer Management: To review volunteer applications, coordinate activities, and communicate opportunities
Partnership Development: To evaluate and respond to partnership inquiries from organizations interested in collaboration
Legal Compliance: To comply with Nigerian laws, regulations, and CAC reporting requirements
Transparency and Accountability: To prepare annual reports and demonstrate impact to stakeholders

How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only with trusted service providers who help us operate:

Airtable: Secure cloud database for storing contact forms, donation records, volunteer applications, partnership inquiries, and newsletter subscriptions
Paystack: Payment processor for secure donation transactions (PCI DSS compliant)
Brevo: Email service for sending donation confirmations, thank-you messages, and newsletter communications
Community Partners: Local organizations when necessary for program implementation (with appropriate safeguards and consent)
Legal Requirements: When required by Nigerian law, court order, or government authorities
Public Acknowledgment: Donor names may be acknowledged in annual reports or on our website unless you request anonymity
With Your Consent: When you explicitly authorize us to share your information for a specific purpose

All third-party service providers are bound by confidentiality agreements and use your data solely to provide services to EHACO.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Secure SSL encryption for all online transactions
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Staff training on data protection and confidentiality
Secure storage systems with backup and recovery procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any breach.

Your Rights and Choices

Under Nigerian law and in line with international best practices, you have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing communications at any time
Object: Object to certain processing activities
Data Portability: Request transfer of your data in a commonly used format

To exercise these rights, please contact us at: info@ehaco.org

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without parental consent, we will delete it promptly. When working with child beneficiaries, we obtain consent from parents or guardians and implement additional safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Donor records: 7 years (as required by Nigerian tax and accounting regulations)
Beneficiary records: Duration of program participation plus 5 years for evaluation purposes
Volunteer records: Duration of engagement plus 3 years
Partnership inquiries: 2 years from initial contact
Contact form submissions: 1 year
Newsletter subscriptions: Until you unsubscribe or request deletion

No Cookies or Tracking Technologies

Important: Our website does not use cookies, analytics tools, or any tracking technologies. We do not:

Track your browsing behavior
Collect IP addresses
Monitor page visits or time spent on pages
Use Google Analytics, Facebook Pixel, or similar tools
Store information in your browser (cookies, localStorage, or sessionStorage)
Collect device or browser information automatically

We only collect information that you voluntarily provide to us through our contact, donation, volunteer, partnership, and newsletter forms.

International Data Transfers

Your information may be transferred to and processed in countries outside Nigeria where our service providers are located. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised "Last Updated" date. Significant changes will be communicated via email to registered users.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@ehaco.org

Phone: +234-XXX-XXX-XXXX

Address: Arena of Power and Abiding Grace Church Compound, Behind UKWU UDALA UMUERI Village, Awka, Anambra State, Nigeria

Data Protection Officer: Available upon request

Legal Compliance

This Privacy Policy is designed to comply with:

The Nigerian Data Protection Regulation (NDPR) 2019
Nigeria's Cyber Crimes Act 2015
Corporate Affairs Commission (CAC) NGO regulations
International best practices for non-profit organizations

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